Where Brands Find Their Business Partner
Online Reputation Management (ORM)
What is Online Reputation Management?
Online Reputation Management (ORM) is the practice of monitoring, influencing, and managing how your brand or business is perceived across the internet. It involves actively tracking brand mentions, managing customer reviews, suppressing negative content, and promoting positive information about your business. In today’s digital-first world, your online reputation is your digital currency. Whether it’s a review on Google, a comment on Facebook, or a blog post on a third-party website — what people see online heavily influences their decision to engage with your business.
At Marketing Talk, we offer end-to-end ORM services to protect and enhance your brand’s image across digital platforms.
Business Needs Online Reputation Management
Consumers trust online reviews as much as personal recommendations. A single negative review or outdated article can significantly impact your sales, brand trust, and even search engine rankings. ORM is not optional anymore — it's essential.
Here’s why ORM is important for your business:
Positive reviews and feedback enhance brand trust and drive customer loyalty.
A clean, optimized reputation improves your brand’s search engine ranking and digital reach.
Customers are more likely to buy from a brand with a strong, positive online presence.
ORM helps manage digital PR during brand crises or viral backlash.
Responding to feedback (positive or negative) shows that you value your customers' voices.
At Marketing Talk, we follow a strategic, data-driven approach to ensure your brand reputation stays strong and positive online:
We start by analyzing your current digital presence. This includes tracking brand mentions, Google results, social media activity, and third-party reviews.
Based on our findings, we create a customized ORM strategy that aligns with your goals — whether it's building trust, recovering from a PR crisis, or proactively managing reviews.
We manage reviews on platforms like Google, Facebook, Yelp, and industry-specific sites. We encourage positive reviews, flag inappropriate content, and respond to negative reviews professionally.
We push down negative or unwanted content by creating and promoting positive, relevant content that ranks higher in search results.
We monitor and manage brand interactions on social platforms, respond to customer feedback, and maintain a consistent, engaging brand voice.
Our team creates high-quality blogs, articles, press releases, and media coverage to improve your brand’s authority and perception online.
We continuously track your online reputation and provide regular reports that include review trends, sentiment analysis, and next-step recommendations.
Why Choose Marketing Talk for ORM?
✅ Experienced digital reputation specialists
✅ Real-time monitoring & reporting tools
✅ Ethical and transparent ORM practices
✅ Tailored strategies for every brand scenario
✅ Proactive, responsive, and result-driven support
Take Control of Your Digital Reputation
Don’t let a single negative comment define your brand. With Marketing Talk on your side, you can protect, manage, and enhance your online reputation. Whether you’re recovering from negative press or building a reputation from scratch, we’re here to help.
📞 Contact us today to discuss a personalized ORM strategy for your business.
Pricing plan
Predictable Pricing. No Surprises.
Great value at an affordable rate. No hidden costs. No frills.
Package
Features:
- Ideal For
- Reputation Monitoring
- Review Management
- Negative Content Handling
- Google Search Cleanup
- Social Media Auditing
- Crisis Management
- Content Creation
- Online Listings Optimization
- Reporting
- Support
- Contract Duration
- Starting Price
Features:
- Individuals / Small Businesses
- Monthly Monitoring
- Monitor Reviews (1 Platform)
- Basic Reporting
- Not Included
- 1 Platform
- Not Included
- 2 Positive Articles / Month
- Not Included
- Monthly Summary
- 3 Months
- ₹10,000 / Month
Features:
- Brands / Service Companies
- Weekly Monitoring
- Monitor+Respond(Up to 3Platform)
- Removal Request+Legal Consultion
- Basic Suppression
- Up to 3 Platforms
- Add-on Available
- 4 Articles + 4 Social Posts
- Included (Google + Yelp + Others)
- Insight Report with Action Plan
- Call + WhatsApp
- 3–6 Months
- ₹20,000 / Month
Features:
- High-Profile Brands / Crisis Cases
- Daily Monitoring + Alerts
- Active Management on All Major Platforms
- Suppression Strategy+PR Support
- Advanced &Push Down - Strategy
- Full Audit + Cleanup Strategy
- Include+Priority Response System
- 8 Article+PR+SEO-Optimized Blog
- Advance + Custom Listings
- In-Depth Reputation Scorecard
- Dedicate ORM Specialist+Call Start
- 6–12 Months
- ₹40,000+ / Month (Customizable)
Our Custom Reputation Solutions Plans Available
Whether you're managing customer reviews, handling bad press, or preparing for a product launch—our ORM team builds personalized solutions to protect your digital presence and brand image.
📞 Get in touch today for a free online reputation audit and consultation.
